First Southern National Bank
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Keeping Your Information Secure

Your account and transactions are privileged information, which makes security First Southern's top priority. Our online services utilize firewall and encryption technology that exceeds industry standards, ensuring that your transactions are executed in privacy.

Our Track Record

First Southern National Bank systems have not been compromised as a result of these scams; however, it is important to be aware of these fraudulent emails and to protect your personal and financial information.

What You Need To Know

Cybercriminals change their tactics often to avoid detection and to increase their chances of obtaining usable information. As such, we must always remain vigilant in educating ourselves on the latest trends in fraud.

Online Fraud

Online fraud occurs when someone obtains your personally identifiable information without your permission and conducts unauthorized transactions on your account(s). Personally identifiable information includes, but is not limited to, your name, social security number, account numbers or login information.

10 Things You Can Do to Avoid Fraud

Information Security.

We have taken a number of measures to protect you and ensure your personal and account information is kept confidential

Enhanced Login Security identifies you as the true owner of your accounts by recognizing not only your password, but your computer as well. If your computer is not recognized – you have logged in from a public computer or one you haven't used before – you will be asked a self-chosen challenge question as an additional line of defense to prevent unauthorized access. You will also be presented with a welcome phrase and photo of your choosing when you log in. If either of these are not present or not accurate, please contact us. Enhanced Login Security protects you no matter what computer you are using - at home, at work or on the go.

Your account and transactions are privileged information, which makes security First Southern's top priority. Our online services – Online Banking, Bill Pay and Online Business Banking – utilize firewall and encryption technology that exceeds industry standards, ensuring that your transactions are executed in privacy.

Identity thieves are using a high-tech scam that typically involves email spam designed to deceive you into disclosing personal or financial information, such as credit card numbers, bank account information, Social Security numbers, passwords and other sensitive information. This practice is commonly referred to as "phishing" or "carding." First Southern National Bank systems have not been compromised as a result of these scams; however, it is important to be aware of these fraudulent emails and to protect your personal and financial information

We will never ask for your Online Banking username or password, account number, Personal Identification Number (PIN) or Social Security number in an email.

If you receive an email asking for such confidential information, please follow these steps:

  • Do not respond to the email
  • Call us at 866-602-3762
  • We may ask you to forward a copy of the email. The email may be useful in identifying the culprit and help us to minimize the impact on other customers.
  • Phishing: Phishing was originally described as email attacks designed to steal online banking credentials, but has evolved to include almost any email-based attack. These attacks rely on social engineering techniques, including using phony emails or websites, to convince victims into taking action. Also referred to as vishing, smishing and pharming. Learn more
    Phishing attacks may also appear to come from other types of organizations, such as charities. Attackers often take advantage of current events and certain times of the year, such as
    • natural disasters
    • epidemics and health scares
    • economic concerns
    • major political elections
    • holidays
  • Malware and Scareware: Malicious software that is intended to damage or disable computers and computer systems. Sometimes scare tactics are used by the perpetrators to solicit funds from victims.
  • Ransomware: Ransomware is a type of malware targeting weaknesses in networks in an effort to deny the availability of critical data and/or systems. Ransomware is frequently delivered through spear phishing emails to end users, resulting in the rapid encryption of sensitive files on a corporate network. When the victim organization determines they are no longer able to access their data, the cyber perpetrator demands the payment of a ransom, typically in virtual currency such as Bitcoin, at which time the actor will purportedly provide an avenue to the victim to regain access to their data.
  • Credit Card Fraud: Credit card fraud is the unauthorized use of a credit or debit card, or similar payment tool (ACH, EFT, recurring charge, etc.), to fraudulently obtain money or property. Credit and debit card numbers can be stolen from unsecured websites or can be obtained in an identity theft scheme.
  • Data Breach: A leak or spill of data which is released from a secure location to an untrusted environment. Data breaches can occur at the personal and corporate levels and involve sensitive, protected, or confidential information that is copied, transmitted, viewed, stolen, or used by an individual unauthorized to do so.

To report fraud, please call us immediately at 1-866-602-3762 and choose option 1