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First Southern Encourages Customers to Form Safe Online Banking Habits

STANFORD, KY — Customer accounts and transactions are privileged information, which makes security First Southern National Bank’s top priority. First Southern uses a combination of safeguards and sophisticated programs that exceed industry standards to detect, track, and block unauthorized access; however, customers are encouraged the join the effort to keep their information secure. “While we provide strong data protections, customers are the first line of defense,” said Rusty Clark, President of First Southern National Bank. “This is why a partnership between us and our customers is the most effective way to protect financial data.”

To help ensure the safety of personal information online, First Southern urges customers to follow these three tips:

  • Create c0mplic@t3d passwords. 
Avoid birthdays, pet names and simple passwords like 12345. It is also important to change passwords at least three times a year. Because friendly theft – theft by someone the victim knows – is the most common type of identity theft or fraud, don’t share your passwords with family members and be mindful of who has access to your personal information. 
  • Continually monitor accounts 
Check account activity and online statements often, instead of waiting for the monthly statement. You are the first line of defense because you know right away if a transaction is fraudulent. If you notice unusual or unauthorized activity, notify the bank right away.
  • Protect yourself online. 
Be sure computers and mobile devices are equipped with up-to-date anti-virus and malware protection. Never give out your personal financial information in response to an unsolicited e-mail, no matter how official it may seem. First Southern will never contact you by e-mail asking for your password, PIN, or account information. Only open links and attachments from trusted sources. When submitting financial information on a website, look for the padlock or key icon at the top or bottom of your browser, and make sure the Internet address begins with “https.” This signals that your information is secure during transmission.
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First Southern encourages customers to join them in the fight against fraud. If you suspect your account has been compromised in any way, promptly report it by calling 866-602-3762.

First Southern National Bank is a wholly-owned subsidiary of First Southern Bancorp headquartered in Stanford, Ky. First Southern has offices in Central and Western Kentucky including locations in Caldwell, Fayette, Garrard, Jessamine, Lincoln, Logan, Madison, Pulaski, Wayne and Warren counties. First Southern believes in providing exceptional customer service and making fast, local decisions. For more information about First Southern National Bank, visit www.fsnb.net, or call 86-602-372.