Life is busy – we get it! That’s why we are launching a new experience for customers: FAB lanes. Our Full Access Banking lanes utilize new technology to give you greater convenience.
LIVE Teller Support
Far from the service you’ve come to expect from automated systems or offshore support centers, our video tellers are available LIVE to assist you in real-time as they would at any on-location drive-thru.
Our live video tellers will be available for extended hours at many locations to better accommodate your schedule. Click here to see the hours for your branch.
Live Teller or ATM
Don’t need live teller help? Choose to access ATM functions from our convenient touch-screen interface and skip the conversation.
How It Works
Touch the screen to begin your conversation with a live video teller.
Insert your card to skip the teller and use ATM functions.
Finish your transaction and exit the drive-thru area.
WE BELIEVE IN GREAT SERVICE
Our FAB Lanes are designed to deliver the same great level of service you expect from First Southern in a more consistent and convenient package. As always, our in-branch team will also be available to help with needs that can’t be met by our live video tellers. To learn more, feel free to give your local branch a call.