If I have multiple accounts, will each account receive a new card?
Yes. Each personal checking account with a Visa® debit card linked to it will be reissued a new First Southern National Bank Traditional Debit Mastercard®.
Can I get a different colored card?
The new card colors are determined by the account type. With appropriate approval, customers who switch account types may keep their existing card. For example, if a customer is an Online Checking customer and upgrades to First Class, it is possible for them to keep their green card to avoid issuing a new card. Both green cards and black cards offer the same customer benefits.
Will my card information change?
Yes. You will receive cards with new card numbers and new expiration dates that are different from your Visa debit card.
Do I need to call to activate my new debit card when I receive it?
There’s no need to call to activate as cards will be mailed activated.
Can I still get a new debit card instantly at my local branch?
Yes. Many of our locations will have instant-issue card printers just like they do today.
Will my PIN remain the same?
For security, your PIN will also be changed. You will receive it following the card. You can also change your PIN number in Digital Banking, at an ATM or at a First Southern branch.